Support Instructions
Support Instructions: For support regarding the Program,
Email us at clfuganda.mbale@gmail.com OR childslifefoundationuganda@gmail.com
Please note that the use of this email address is not an acceptable method of opting out of the program.
Messaging Privacy Policy: WE DO NOT SELL, RENT, LOAN, TRADE, LEASE OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR PERSONAL INFORMATION COLLECTED OR RECEIVED THROUGH THE PROGRAM TO ANY THIRD PARTY.
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Privacy Policy
Last updated: 4/11/2025
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At Child's Life Foundation Uganda ("we," "our," "us"), we are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly.
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This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website https://www.childslifefoundationuganda.com make a donation, or otherwise interact with our foundation.
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By using our website, you agree to the terms of this Privacy Policy.
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1. Who We Are
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Child's Life Foundation Uganda is a registered Community Base organization based in Uganda, dedicated to improving the lives of vulnerable children, families, and communities through education, healthcare, and empowerment programs.
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Registration Number: MC: 0416
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2. Information We Collect
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We may collect the following types of information:
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a. Personal Information
When you contact us, make a donation, sponsor a child, or subscribe to updates, we may collect:
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Full name
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Email address
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Phone number
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Postal or physical address
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Payment details (processed securely via third-party payment providers such as Stripe, PayPal, or GoFundMe)
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b. Non-Personal Information
When you visit our website, we may automatically collect:
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IP address
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Browser type and version
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Pages visited and time spent on the site
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Device information and usage statistics
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This helps us understand how visitors use our website and improve user experience.
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3. How We Use Your Information
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We use the information collected to:
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Process and acknowledge donations and sponsorships
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Communicate with donors, sponsors, and volunteers
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Send receipts, updates, and reports on our projects
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Improve our website, services, and fundraising campaigns
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Comply with legal and regulatory requirements
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We do not sell, rent, or trade your personal information to anyone.
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4. Donations and Payment Security
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All donations made through our website or approved fundraising platforms are processed securely by trusted third-party payment processors.
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We do not store or have access to your full credit/debit card details. All transactions are encrypted and handled in compliance with international payment security standards (PCI DSS).
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5. Data Sharing and Disclosure
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We may share limited personal data only when necessary:
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With service providers or partners who help us operate our programs or process donations (under strict confidentiality agreements).
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When required by law, such as in response to legal requests or government regulations.
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We never share or disclose your information for commercial or advertising purposes.
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6. Data Retention
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We retain personal information only as long as necessary to fulfill the purposes outlined in this policy — such as donation records, communication, and legal obligations.
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After this period, your information will be securely deleted or anonymized.
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7. Cookies and Tracking
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Our website may use cookies to enhance your browsing experience. Cookies help us understand how visitors interact with our site and enable certain features (like remembering preferences).
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You can choose to disable cookies in your browser settings. However, some parts of the website may not function properly without them.
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8. Your Rights
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Depending on your location and applicable laws, you have the right to:
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Access and request a copy of your personal data
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Request correction or deletion of your data
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Withdraw consent to receive emails or newsletters
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Object to how your data is being used
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To exercise these rights, please contact us at [insert your email address].
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9. Email Communications
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We may occasionally send you updates, newsletters, or donation appeals.
You can unsubscribe from these emails at any time by clicking "unsubscribe" or contacting us directly.
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10. Protection of Children's Information
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We take the privacy of children very seriously. We do not knowingly collect personal information from children under 13 years old without parental or guardian consent.
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Information or photos shared on our website or social media about sponsored children are handled in accordance with child protection guidelines and used only for legitimate organizational purposes.
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11. Links to Other Websites
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Our website may contain links to external websites (e.g., GoFundMe, Stripe, PayPal etc.). We are not responsible for the privacy practices or content of these third-party sites.
Please review their privacy policies before providing any personal information.
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12. Changes to This Privacy Policy
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We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will take effect immediately upon posting.
